The hospitality shop is a pre-vocational program designed to prepare students to move on to regular education programs such as vocational-technical schools, trade schools, an apprentice level program, or competitive employment at an entry level. 

Emphasis on:

• Customer Service
• Following Instructions
• Working Collaboratively with Team Members
• Washing and Folding Laundry
• Greeting Customers
• Handling Money
• Cleaning
• Decorating
• Public Speaking

O*NET-Standard Occupation Classification Code:  35-3041.00

Job Description:

Individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.

Sample of reported job titles: 

Diet Aide, Dietary Aide, Dietary Assistant, Dietary Service Aide, Food Service Assistant, Food Service Worker, Room Server, Room Service Server, Server, Tray Server

O*NET-Standard Occupation Classification Code:  35-9031.00

Job Description:

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Sample of reported job titles:

Dining Room Supervisor, Greeter, Hospitality Coordinator, Host, Host Coordinator, Hostess

O*NET-Standard Occupation Classification Code: 39-3091.00

Job Description:

Perform variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.

Sample of reported job titles:

Activities Attendant, Community Center Coordinator, Golf Starter and Ranger, Recreation Aide, Recreation Attendant, Recreation Leader, Ride Operator, Service Representative, Ski Lift Operator, Sports Complex Attendant

O*NET-Standard Occupation Classification Code: 43-4171.00

Job Description:

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Sample of reported job titles:

Clerk Specialist, Community Liaison, Front Desk Receptionist, Greeter, Member Service Representative, Office Assistant, Receptionist, Scheduler, Senior Receptionist, Unit Assistant

O*NET-Standard Occupation Classification Code: 37-2012.00

Job Description:

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Sample of reported job titles:

Breakfast and Room Attendant, Cottage Attendant, Environmental Services Aide, Environmental Services Worker, Housekeeper, Housekeeping, Housekeeping Aide, Housekeeping Laundry Worker, Room Attendant, Room Cleaner