• Frequently Asked Questions

    Registration Help

    First Time Users:

    Set up an account AFTER you select an activity in the catalog. Go to the MyLearningPlan catalog, select your activity and then 'Click to Enroll'. Select 'I am a New User' to set up your account while proceeding with the enrollment process for the activity you selected. Use an email address that you check regularly - our registrar uses that email to communicate regarding handouts, materials and changes in dates, times and locations. 
    Returning Users:
    • Employed by a MyLearningPlan school district - go to the catalog, select your activity, click to enroll and select 'I am in a MyLearning Plan district'. Proceed with the registration process. 
    • Not employed by a MyLearningPlan school district - go to the catalog, select your activity, click to enroll and select 'I am a registered user'.


    I forgot my account information

    • If you are employed by a MyLearningPlan school district, contact your supervisor for your login information.
    • If you are not employed by a MyLearningPlan school district but have registered for an activity in the past, simply email to request this information. 

    Back to Top

    Print a receipt or completion certificate
    Once attendance for an activity has been completed, participants receive an e-mail confirming the activity’s completion. To print a receipt for payment or completion certificate, follow these steps:
    • Log into MyLearningPlan using your username and password
    • Click the ‘My Registrations’ or 'My Portfolio' link on the left
    • Click the activity title of the course you attended
    • Click the ‘PRINT CERTIFICATE’ or ‘PRINT RECEIPT’ link, if present. (Please Note - If these links are not present, it is because the attendance for the activity has not been completed or full payment has not been received. Contact the registrar with questions)

    Back to Top

    Cancellation Policy

    The Chester County Intermediate Unit (CCIU) reserves the right to cancel any and all CPE courses and or Workshops due to insufficient enrollment. Notification of activity cancellations will be made by e-mail and/or by phone. In the event your activity is canceled due to insufficient enrollment, you may register for any other available course or workshop.

    All course listings are accurate at the time of posting. While unlikely, course times, dates, locations and costs may change due to unforeseen circumstances. For additional information, please contact the registrar at 484-237-5023.

    Cancellation Refund Policy:

    • Insufficient enrollment = 100% refund of any collected tuition.

    Course Withdraw Tuition Refund policy:

    • Withdraw up to 7 days prior to first day of class: No Tuition due. 100% refund of any collected tuition.
    • Withdraw less than 7 days prior to first day of class: Full Tuition due. 0% refund of collected tuition.
    • Withdraw after class begins or No-Show: Full Tuition due. 0% refund of collected tuition.

    Workshop Withdraw Refund policy:
    For fee-based workshops, a cancellation notice by either CCIU or the participant of less than three working days may result in a $25.00 cancellation fee plus a materials fee, if applicable. For additional information, please contact Kari Shields, at 484-237-5023.

    Back to Top

    Attendance Policy
    Pennsylvania Department of Education's (PDE) policy requires 100% attendance for Act 48 credit(s) to be earned. Instructors may grant exceptions in emergency situations; however, all class requirements must be fulfilled. Participants who are absent more than once during a course will not be eligible for credit. Participants who leave a workshop early may not receive credit for the Act 48 hours advertised.

    Back to Top

    Reporting Act 48 hours and CPE Credits

    The CCIU reports course credit and workshop Act 48 hours to PDE for participants who successfully complete CPE events. This reporting system requires the use of the participant’s PPID number.

    Click here to obtain a PPID number and to view your Act 48 history.

    For CPE courses, each participant will be issued a letter certifying course completion. Information regarding completion will be sent to each participant’s school district or other school entity.

    Back to Top

    Change or cancel/DROP a Registration

    The easiest and fastest way to change a registration is to cancel or DROP the request and re-register.
    Please note: It is not possible to change a registration for a course or workshop that is in the past.

    To change a registration:
    Log in to your account via MyLearningPlan
    • Click on ‘My Registrations’
    • Click the title of the course/workshop for which you are registered
    • Click DROP and then accept the confirmation message
    • Click the LearningPlan tab along the top of the screen
    • Click ‘Course Catalog’
    • Browse until you find the course/workshop
    • Follow the on-screen prompts to re-register
    To switch your payment method:
    • DROP and re-register
    • Contact the Registrar’s office at 484-237-5023 to add your credit card manually.
    To cancel or drop a registration:
    • Log in to your account via MyLearningPlan
    • Click on ‘My Registrations’
    • Click the title of the course/workshop for which you are registered
    • Click DROP and then accept the confirmation message

    Back to Top

    Activity no longer appears in the catalog. Is it still scheduled?

    CCIU removes many activities from our on-line catalog 14 days prior to the start date for scheduling purposes. The best way to check your current activities is to log in to your account through MyLearningPlan.

    Once you have logged in, you can view your entire activity history.

    Location, dates, and times of upcoming activities

    • Log in to your account through MyLearningPlan
    • Once you have logged in, you can view your entire activity history
    • Click on the title of the activity for which you would like more information
    • Click ‘View Enrollment Form’
    • Location, dates, and times are located at the top of your enrollment form

    Back to Top


    Driving Directions

    Click here for directions to the Educational Service Center.

    Duplicate Course Letters
    To request a duplicate course letter with a raised CCIU seal, download and print the order form by clicking here.

    Please complete this form and return it with your payment and a self addressed stamped envelope to:
    Attn: Registrar

    Chester County Intermediate Unit
    455 Boot Road
    Downingtown, PA 19335


    CPE graduate credit versus College graduate credit

    CPE Graduate Credit

    • Chester County Intermediate Unit (CCIU) is approved by the Pennsylvania Department of Education (PDE) to offer graduate level courses for Continuing Professional Education (CPE) credit only. The CCIU cannot offer college graduate credit because it is not a university.

    College Graduate Credit
    • Some districts will reimburse their teachers for credit(s) received only through a university. As such, CCIU offers all its courses to universities for review and, in turn, universities sponsors many CCIU courses at an increased fee. Teachers can choose university-sponsored courses during the registration process.

    Courses offered for both CPE graduate and college graduate credit do not require separate work to receive college credit; you are charged a higher fee for the sponsorship of the university to back your credit. You will receive a letter grade and ACT 48 credit regardless of which option you select. We recommend that teachers confer with their Human Resource Department to determine if their district requires one type of credit over the other.
    Questions or Concerns

    If you have any questions or concerns regarding a workshop or CPE course you have attended, or a process we have followed at Chester County Intermediate Unit, please contact the Registrar Office at KariS@cciu.org or 484-237-5023. If you are unsatisfied with the results of your inquiry, please click here for details regarding how to proceed.