School Support Services

Technology Support Services

  • Supporting the use of technology services is a vital component of any organization’s technology plan. Our team is available to help in a variety of ways, including:

    ✔ Onsite specialized staff, including network administrators, engineers, server administrators, support specialists and more
    ✔ Network and server installation (including WiFi)
    ✔ Customized technology management/planning

Network Operations Center Management

  • Access to reliable network services is a vital part of any organization's infrastructure. Our NOC offers 24/7 network management services, including support for the following:

    Chesconet is a diversified non-profit organization that provides fiber optic wide area network connectivity, including Internet access, to more than fifty regional schools, libraries, government entities, non-profit organizations, and businesses.

    PAIUnet is a statewide, high-speed educational network that enables educators and students throughout Pennsylvania to create, communicate, collaborate and share valuable resources to enhance student learning. It increases connectivity between Pennsylvania IUs and school districts.

Data Services

  • PIMS (Pennsylvania Information Management System) was developed to improve data capabilities and enhance school districts' capacities to meet student-level data reporting requirements and provide robust decision support tools. PIMS is an ever-evolving system, but remains of utmost importance for school districts as the data collected and reported is often utilized in PDE (PA Dept of Education) state decision making. The Chester County Intermediate Unit (CCIU) has a team fully devoted to working in PIMS and has the experience and insight to assist your school and/or district in optimizing efficiencies and useable output. From initial system orientation to customized consulting, CCIU works to help you achieve your data quality goals.

    ✔ Improve Efficiency- Quickly answer questions and get up-to-speed updates.
    ✔ Data Quality Network- Be connected with PIMS administrators across the state.
    ✔ Orientation- Bring new, entry-level PIMS administrators onboard.
    ✔ Make PIMS Work for You- Contract directly with the CCIU to elevate your school's capabilities and maximize associated learnings.

Additional Services

Video Production

  • Video Production: Video services is of the many offerings that we provide to both the districts and internal staff. Whatever your video needs may be, we want to partner with you to ensure the best quality product. Fill out a video request form.


Discover Education Streaming

  • Discovery Education Streaming: Discovery Education is a video-on-demand service that includes 5,000 full-length educational titles divided into 41,000 clips. Teachers can use the full-length videos or targeted clips to enhance their instruction. Many of the Chester County Public Schools have a FREE membership to Discovery Education Streaming (formerly known as United Streaming). Contact Melanie Coldiron at: or 484-237-5018.

Web Conferencing

  • Web conferencing: Zoom software solutions offer a social, interactive learning experience with virtual classrooms, online conferencing, instant messaging and more. Contact Jennifer Lally at or or call 484-237-5335 to find out how CCIU can provide this service to help support your teaching and learning solutions.


  • CCiTV Live Programming: Visit the site for live and pre-recorded programming of educational events in Chester County. 

For more information, Contact Us:

  • Bryan Ruzenski, Director of External Technology Services
  • 484-237-5026